They also determine whether the office is clean and organized. At the end of the evaluation, a supervisor can note general observations and indicate whether the guard has committed to improving his or her performance. The first part of the process was to develop individual categories that would be covered by the evaluation.
A positive attitude is an indispensable element in the behavior of a guard; therefore, it is a necessary part of the evaluation process.
Categories The categories are designed to give guards concrete information about their performance and illuminate any areas that require improvement. Supervisors are asked to measure the attitude of each guard during each shift. Any organization could use a similar evaluation and Performance issues of private security guards program to improve performance and morale.
Ten security guards secure Escuela Campo Alegre. In general, the best security guards care about their appearance and present themselves in a professional way. The gifts vary and are determined by the security supervisors.
The next step was to develop a scoring process and the rewards portion of the program. The evaluation form contains a box that explains the meaning of the total points. The reward can be as simple as a recognition certificate or a plaque honoring the guard of the month.
Other Performance issues of private security guards that may come into play are whether a guard is prone to complaining and whether he or she can admit mistakes. Considering that the security manager makes important decisions based on the information provided by guards in their reports, the accuracy of these reports is crucial.
The highest reward, given out only for outstanding conduct, is a promotion. This category refers both to personal hygiene and to how the officer maintains his or her office space. The process, which I have used successfully for five years, has enhanced both the professionalism and the work ethic of the guards who serve in my facility.
Each category is given a numeric value. To evaluate the dedication of a guard, we measure punctuality, project completion, and attention to daily tasks. The guard must also be able to guide a visitor through the facility. For example, to obtain the four maximum points for appearance, the manager can give the guard one point for a clean and pressed shirt, one point for clean and pressed slacks, one point for a clean and pressed tie, and one point for clean and shined shoes.
The same sort of evaluation could also be used for proprietary guards. Each guard is evaluated on his or her ability to take notes in an effective manner and transcribe those notes into a clear, understandable report.
The uniform is part of the evaluation and is considered part of the equipment that guards require to perform their job appropriately.
Guards must be familiar with the physical layout of the installation. Guards are given a group of staff photos and asked to identify them by last name and department.
It could be adapted to help other organizations.
Guards who consistently rank highly in the evaluation are rewarded. A guard can receive a maximum of points. For example, if the guard is wearing a clean shirt, but it is not ironed, that would affect the rating.
For the evaluation, guards must recite and explain the emergency plans, operational procedures, and services verification list. For that reason, it is important that guards are well-trained and motivated to perform their duties to the best of their abilities.
For this part of the evaluation, guards are quizzed on various procedures including entrance and exit controls, use of radios, patrol techniques, CCTV protocols, and traffic and parking rules. In addition, guards are expected to know staff members.
In our facility, each guard acts as a public relations representative. Guards must know where to find a fire extinguisher and the emergency exits as well as the central fire alarm, water pump, electrical panel, and emergency phone numbers.
Therefore, guards are also evaluated on their computer skills. Three guards have three years and the last one has two. The security manager evaluates each guard on his or her knowledge of the procedures and on how well procedures are followed in various situations. These officers are contract personnel, but the school is responsible for their training and supervision.
He has more than 30 years of experience in the security field. This category measures cooperation, the ability to work as a team, the discreet enforcement of authority, and self-control.
Several years ago, we replaced manual reports with computerized files.When evaluating the effectiveness of security staff, there are key issues to consider. The Pros And Cons Of Managed Security Guard Services An effective security program requires communicating key parameters.
The private security industry is as large as the public police but little regulated. Major problems include abuse of authority, dishonest or poor business practice, nonreporting of crimes, and lack of public complaint channels.
The goal is to increase the knowledge-base of the individual security guard thereby increasing the level of safety enjoyed by both the guard and the public encountering private security. It is the role of a security guard to.
The private security industry is a crucial component of security and safety in the United States and abroad. Today, private security is responsible not only for protecting many of the nation‘s institutions and critical infrastructure systems, but also for protecting intellectual property and sensitive corporate information.
The security guard company cannot transfer, fire, demote, or promote any guard without the permission of the school’s security team. The same sort of evaluation could also be used for proprietary guards.
Security guards were arrested on suspicion and interrogated, as a result government shut down 27 private security firms.
Evidently such involvement of security gurdds show the rising trends in bank robberies.Download